This Privacy and Personal Data Policy applies to personal data provided by you and information we collect via the KNITTI website.

USER INFORMATION COLLECTED BY KNITTI:

  • Full name and surname / company name
  • Address
  • Telephone number
  • E-mail address

When you order a service or communicate with us on our website, we collect the information you provide, such as your name, address, e-mail, phone number, payment method, details about your orders, and the IP address from which the order was made. This information is used to fulfill our agreement with you, manage your orders, handle returns and complaints, and comply with legal requirements like bookkeeping. We also collect IP addresses to prevent fraud. The legal basis for this data processing is the EU General Data Protection Regulation, Article 6 (1b, 1c, and 1f).

DATA CONTROLLER:

KNITTI, as the owner of this service, is the data controller of your personal data. For any inquiries, please contact us at:

Edocho s.r.o.

Company ID: 53 561 970

Budatinska 16 85106 Bratislava, Slovakia

VAT no.: SK 212 141 35 36

Email: hello@knitti-studio.com

Phone: +421 903 908 802

NEWSLETTER

If you subscribe to our newsletter, we collect your name and e-mail address (and mobile number, if provided) to deliver the newsletter. The legal basis for processing this data is the EU General Data Protection Regulation, Article 6 (1f). You can unsubscribe at any time by clicking “unsubscribe” in any newsletter.

RECIPIENTS OF PERSONAL DATA

Your personal data, such as name, address, e-mail, phone number, order details, and delivery preferences, may be shared with shipping companies for delivering your orders. Additionally, data may be shared with our external accounting service providers and payment processors. These partners are obligated to use the data solely for fulfilling their services and are bound by confidentiality.

YOUR RIGHTS

You have the right to access, correct, restrict, transfer, object to processing, and withdraw consent for your personal data. For any requests or to withdraw consent, please contact us at hello@knitti-studio.com. You may be asked to provide identification for these requests.

Cookies

KNITTI uses cookies to record your site visits and service usage. Cookies are small text files stored on your device, used to enhance your experience, understand usage patterns, and recognize returning users. You can disable cookies, but this may limit access to certain site features or services.